“Great customer service, good appointment availability. Prompt response and great care.”
“Shayne and the staff at the Hualapai Mountain office are simply AWESOME !!!!
Each and every staff members demonstrates that they are invested in their patient's well-being and recovery.
My personal experience with Shayne and the office staff is that they will go far past what a typical medical provider who attempt to accomplish and consistently EXCEED my HIGH EXPECTATIONS with each and every encounter with these GREAT people.
Flagstaff Bone and Joint TRULY has a HIGH VALUE ASSET with the Hualapai Mountain office and I will continue to utilize their help and care as needed AND refer any and all that I may meet in my travels who could benefit from this HIGH QUALITY CARE !!!”
“Kirk was very thorough and explained the entire procedure and process. He took the time to understand what my issues were and how we would deal with them.”
“I always receive exceptional response and care from Jennifer. She is always as concerned about my welfare as I am.”
“Very nice, concern, and most of answered all my questions.”
“ Very concerned with my medical needs and treated me with respect.”
“Excellent care and knowledge.”
“Jennifer was thorough and listened to my concerns and addressed them with knowledge and foresight. I felt the whole office was a positive experience. ”
“Very professional an took the time to explain in detail what my problem was and how to help it. would definitely recommend to every one.”
“Thorough review of my post-surgical progress, with instructions for continued rehab and recovery. ”
“I have been very satisfied with Dr. Monsons care. He showed me all results and explained everything to me.”
“DAVE HAS BEEN A GO TO PROVIDER for this RN.
He is on time, professional yet reachable. Found his knowledge is broad and on point.
Dave is the man for a bursa injection..saved me a few times.
The entire office setup with xray and ultrasound in the office is amazing and never had a long wait for anything.
Kudos to entire staff!”
“Thorough, vey helpful, explained procedure, did not waste our time, which I appreciated. ”
“He was very easy to talk to and listened, asked a lot of questions before suggesting a plan. He did a great job injecting Monovisc in my knee and I am enjoying not having a lot of pain everyday! ”
“He's very good.”
“I needed a wheel chair to get into the ER at FMS. A few hours later, after all the exams and evaluations, and the treatment (knee gout), I was able to walk freely and comfortably out of the building!”
“Informative and complete with responses. Takes time to answer questions.”
“Shayne has responded to all my medical needs professionally in every way. He is a trusted source and has given me proven medical advice in my preparation for my upcoming back surgery. I am very pleased with his patient care. ”
“Being my first visit with Jennifer, I was very pleased with her knowledge and discovery style of asking questions.
I also was pleased to find out she will be seeing patients in my local community of Cottonwood once a month,
saving me a bit of time and travel up to Flagstaff for follow up appointments.”
“Excellent communications skills, prompt and thorough information and a clear analysis.”
“Dr. Monson is courteous, efficient, respectful, clean environment, punctual service, helpful, good bedside manner.”
“Jennifer is amazing. She's professional, friendly and caring. I saw her about a problem that has recurred. She knew immediately what needed to be done and arranged for the scheduler to call me to set an appointment. I had an appointment within an hour of leaving the FB&J office. And will receive the appropriate treatment a week from my appointment with Jennifer. Some of this speaks to the efficiency of Flag Bone and Joint. But Jennifer's kind, caring attitude and quick assessment of my situation - based on her thorough understanding of my history - made it possible.”
“Kirk is knowledgeable and encouraging with information concerning my recent knee surgery. ”
“I found DR. Randall's PA thorough, personable and explained my xray completely. I would definitely see her again.”
“Dr Monson is the kind of doctor you hope you find but seldom do. He is so skilled, caring, and even makes you want to come back for shots if you need them! ”
