“Great people skills, listens and provides excellent insights.”
“My overall experience was grade “A.” From the time I walked in the door until I walked out, the staff was respectful and attentive.”
“Jennifer did a fantastic and thorough job. I feel that I am getting the best care available. Dr. Almendarez and Dr. Randall are a dynamic team who genuinely work towards the patient's outcome that is sustaining and will improve the quality of life with the care and treatments they provide.”
“Enjoyable experience with the staff. I was taken back to x-ray to talk with David Brown who told me what was possibly going on and what options might be. I'm waiting to receive a call from radiology to set up MRI. Very happy with the service and experience. Even learned about a new procedure for my rotator cuff repair.”
“I enjoy my time with David Brown as he is always cheerful, competent, patient, and explains things very well. The staff that I interfaced with that day were friendly and polite. Thanks for everybody’s help.”
“Very pleasant and understanding.”
“Jennifer Almendarez is always friendly, efficient and thorough. She has a broad knowledge and always answers any questions with competence.”
“Jen answered all my questions which helped me to decide to proceed with a replacement instead of shots. Thank you, Jen!”
“Amazing staff! Kim went out of her way and helped me find the same day appointment for my son. The receptionist was helpful and friendly. Ernest Shayne Monson was excellent and went out of his way to help my son. He went above and beyond. I couldn't be happier with my experience. ”
“He is kind, he listens, and he knows what to do to help with my pain.”
“She is excellent always takes the time explaining what happened and what the plan is. Love her!”
“Jen was excellent, as always. ”
“I was in for a 2nd opinion. Ernest Shayne Monson was terrific in explaining everything to me, including showing me my recent MRI. ”
“Jennifer Almendarez was knowledgeable, helpful, thorough and kind.”
“I am delighted with all of the care and treatment I have received from all of you.”
“Everyone we encountered was very kind, the two lovely ladies at the front desk were so great! I felt very well cared for, thank you. Great, helpful people here. ”
“Cortisone shot was quickly done and no pain. The nurse was very polite n helpful. I would recommend the doctor and his staff. ”
“Ernest Monson gave me a cortisone shot in my foot for arthritis; he is the best! I barely felt the shot, and it was the top of my foot also which should've hurt. ”
“My experience was excellent. Everyone, including the front office staff, the x-ray technician, Darrel, and Jennifer, was helpful, efficient, knowledgeable, and friendly. I left feeling very good about Flagstaff Bone & Joint.”
“I last saw Ernest Monson three years ago when he gave me an epidural in my spine, and I was so relieved to find him again as he could see when I needed him. Very knowledgeable and patient and understanding of my needs.”
“Jenn was very lovely and a thorough exam. Would differently see her again. Your staff has always been great.”
“This was my second time being seen by Jennifer Almendarez, she did such a great job with my procedure ( knee injections ) injection placement, she is very knowledgeable, and I was done with both knees very quickly. The staff was friendly and helpful; they got me back to start my procedure early. ”
“Great staff, friendly and professional. Ernest Monson provided a thorough assessment and was great to interact with. Great to have a new back doctor.”
“Very professional, as well as compassionate. Took a lot of time with me making sure I understood everything. I am beyond satisfied with my experience and would recommend it. Thank you.”
“The provider is well informed and experienced as to where to treat my pain, and she has been a wonderful and compassionate provider. Thank you.”