“Amazing staff! Kim went out of her way and helped me find the same day appointment for my son. The receptionist was helpful and friendly. Ernest Shayne Monson was excellent and went out of his way to help my son. He went above and beyond. I couldn't be happier with my experience. ”
“He is kind, he listens, and he knows what to do to help with my pain.”
“She is excellent always takes the time explaining what happened and what the plan is. Love her!”
“Jen was excellent, as always. ”
“I was in for a 2nd opinion. Ernest Shayne Monson was terrific in explaining everything to me, including showing me my recent MRI. ”
“Jennifer Almendarez was knowledgeable, helpful, thorough and kind.”
“I am delighted with all of the care and treatment I have received from all of you.”
“Everyone we encountered was very kind, the two lovely ladies at the front desk were so great! I felt very well cared for, thank you. Great, helpful people here. ”
“Cortisone shot was quickly done and no pain. The nurse was very polite n helpful. I would recommend the doctor and his staff. ”
“Ernest Monson gave me a cortisone shot in my foot for arthritis; he is the best! I barely felt the shot, and it was the top of my foot also which should've hurt. ”
“My experience was excellent. Everyone, including the front office staff, the x-ray technician, Darrel, and Jennifer, was helpful, efficient, knowledgeable, and friendly. I left feeling very good about Flagstaff Bone & Joint.”
“I last saw Ernest Monson three years ago when he gave me an epidural in my spine, and I was so relieved to find him again as he could see when I needed him. Very knowledgeable and patient and understanding of my needs.”
“Jenn was very lovely and a thorough exam. Would differently see her again. Your staff has always been great.”
“This was my second time being seen by Jennifer Almendarez, she did such a great job with my procedure ( knee injections ) injection placement, she is very knowledgeable, and I was done with both knees very quickly. The staff was friendly and helpful; they got me back to start my procedure early. ”
“Great staff, friendly and professional. Ernest Monson provided a thorough assessment and was great to interact with. Great to have a new back doctor.”
“Very professional, as well as compassionate. Took a lot of time with me making sure I understood everything. I am beyond satisfied with my experience and would recommend it. Thank you.”
“The provider is well informed and experienced as to where to treat my pain, and she has been a wonderful and compassionate provider. Thank you.”
“This was my first visit. I do like the doctor and the staff. Looking forward to hopefully having my pain eliminated with their help.”
“Kirk was both personable and professionally competent. After draining a large amount of blood from my swollen knee, he checked with one of the doctors as to the advisability of giving me an injection of cortisone. After the injection, my knee has been functioning just fine (for an 83-year-old knee) for two months now. I now plan to follow up with a visit to a Seattle area knee specialist.”
“The excellent listener takes time, answers all questions.”
“Staff was kind and helpful. The Dr. answered all my questions. I was set at ease the moment I arrived. I would go here before any place. I left feeling better and at my age that is a blessing. Thank you.”
“With only two weeks before a long cruise with excursions that required lots of walking and standing, I asked if there was any possibility to be scheduled for an epidural steroid injection, and Shayne Monson must have pulled a few strings for me because I was able to get the injection with time to rest before the cruise. So the injection would have lasting effects. I have since returned from the cruise, and the infusion has been working beautifully no numbness in my leg at all! Yeah!”
“The best!”
“Learned that I could grow bone density by changing meds. Very happy and treated with respect.”
“Always a good experience with this office.”
