“Knowledgeable, caring, and went the extra mile to meet my needs. Excellent communication skills. A thorough exam and follow up and returned calls promptly. I would recommend Jennifer Almendarez to anyone. She is on top of her game. ”
“I had an emergency with my arm, and they got me right in on the same day. Dr. Monson and his staff were terrific, excellent bedside manners and very professional! I would recommend them to everyone! ”
“All good, very patient and answered all my questions. Kind and caring.”
“Very informative and thorough. I felt very comfortable talking to him.”
“Jenn DePhillips was great I was taken in quickly, and Jenn DePhillips took excellent care of me had x-ray's, and she advised me to have a cortisone shot worked great Jenn is great thanks.”
“Jennifer Almendarez was very, very informative, and has a beautiful, compassionate personality. ”
“Ernest Monson was great.”
“Efficient, friendly, and to the point.”
“Rarely does a medical office usher you into the waiting room ahead of your scheduled time. Then, even more, rare is when the physician apologizes for being late. Ernest Monson is a caring and competent physician. He explains in detail what the issue is and gives shots that only feel like a pinprick. I am glad I went to this facility. ”
“Extraordinarily knowledgeable and ppl professional.”
“Sean Easton and the staff was terrific with my nephew Andrew during his visit from treatments, x-ray, adjustments. They went over beyond even our visit. I was helping my sister.”
“Excellent! She knew what to do and acted on it.”
“Always pleasant and efficient.”
“I've been seeing Flagstaff Bone & Joint for eight months approximately. I came to them with a bad failed right partial knee MAKOplasty done by a different Surgeon from Prescott. I was in more pain than before the partial MAKOplasty. Dr. Amber Randall advised me that due to my age, weight, build and past medical history of bone degeneration and overgrowth that the partial knee MAKOplasty was not a surgery she would have done. For about seven months we tried conservative treatments like genicular blocks ( had two, the first was excellent, the second did not offer relief), and radiofrequency ablation which did not assist. Dr. Meire did those treatments, and he is fantastic as are Dr. Randall and Jennifer my P.A. Well, we all decided it was just time to get a right total knee OmniRobotic replacement, and it is three days from now. I am confident in Dr. Randall, she tells it like it is, and what she had said to me about my failed partial knee MAKOplasty 3 yrs before, made total sense to me. I only wish I had come to Flagstaff Bone & Joint before I let the Prescott Surgeon do a procedure that was not right for me as an individual with individual symptoms. In three days the rest of my life will improve, and after I heal, I'll be so much better off than I am now. I'll post again after my surgery.”
“Professional, knowledgeable, and friendly.”
“Very professional and explained the issue I have with clarity and what the possible outcomes where.”
“Dave Brown PA is the best! Everyone is always helpful. I Thank You!”
“Kelly Patterson, PA, is excellent about explaining things and trying to find solutions for me. I wish something would work!”
“Fantastic! Everyone put me at ease immediately and received excellent care. Thank you.”
“As usual, Kelly and staff answered all my questions and concerns, offered tips and advice, and set my next appointment on the spot. Excellent, as always.”
“Went in for right hip pain and unable to rotate in or out. Shayne Monson ordered an injection which was done on June 6th and relieved the pain. Have since called the Flagstaff Bone & Joint office to get an appointment with Dr. Randall to see about scheduling the hip replacement surgery ASAP.”
“Ernest Monson was very informative and listened to my concerns. ”
“Shayne Monson is always friendly and courteous. ”
“I felt very comfortable with my provider and would return to her in a heartbeat.”
“The office was bustling when we arrived, so wait time was a bit longer, but Shayne Monson immediately apologized when he first entered the room. After that, the visit was excellent. The exam was thorough, and Shayne explained everything he was looking at and testing. He showed us all the things he saw on the X-ray and explained treatment options. Following his examination, I was given a cortisone shot to relieve the inflammation he was seeing. The cortisone shot got administered quickly and with far less pain than I anticipated. Amazingly easy compared to any of the previous cortisone injections I’ve received over the last 15 years or so. ”
